Live web call voice
Live web call voice enables customers to get hold of your team easily via a voice call while browsing your websites
Contact centre
Now customers can make voice and video calls directly from your website or app to your contact centre team
Showroom / Retail
Bring your showroom retail experiences to your customers wherever they are
Teamwork and collaboration
Create innovative meeting room and collaboration experiences
Custom voice and video applications
Virtualize existing services and develop new customer digital engagement concepts
The face to face video enabled customer service platform
Make human connections with new and existing online customers directly from your website or app.
Live Web Call plugs into your digital customer journeys and integrates seamlessly with your existing multimedia telecommunications systems, fitting perfectly into your established workflows.
Live Web Call allows you to move online customers to voice and video chat with your contact centre and retail teams instantly.
- Video calls
- Voice calls
- Co-browsing
- Screen share
- SMS
- Callback requests
Contact centre
Customer services are increasingly automated and digital. Live web call extends this digital experience; Now customers can make voice and video calls directly from your website or app to your contact centre team, integrating with existing systems and work
Showroom / Retail
Bring your showroom / retail experiences to your customers wherever they are. Increase customer engagement and sales by offering the convenience of a remote and personalised one-to-one live video shopping experience.
Teamwork and collaboration
Create innovative meeting room and collaboration experiences with Live Web Call. Deploy a multi-party communication system that works the way your team and customers do. Live Web Call integrates seamlessly with existing intranet systems.
Custom voice and video applications
Create new digital spaces for your customers, with integrated multimedia voice and video calls. Restructure and improve workflows, virtualise existing services and develop new customer digital engagement concepts.
Integration
Live Web Call can be used to add voice and video communications into your existing websites, applications, and telecommunication and back-office systems.
- APIs
- Web hooks
- SDK
Reduce operational costs
Move physical onsite customer interactions to a virtual environment, optimising your organisation's resources and reducing expenditure and travel time.
Better customer engagement with video calls
Live Web Call instantly connects website customers to your team with high-quality voice and video, providing instant human customer engagement. Replace your chat platform with Live Web Call.
Security
Live Web Call is a secure technology for real-time communications, and we are communicated to ensuring the protection of sensitive information and maintaining the trust of our users. Communication channels are encrypted and data is protected from unauthorised access or interception.
Stand out by providing new engagement possibilities for your customers
Personalise your digital experiences (e.g. website content, email campaigns, social media ads) with instant video calls.
Let the power of video differentiate you in the crowded digital space and build lasting relationships with your customers
In today's digital age, video-driven digital strategies have become increasingly important for businesses to stay relevant and competitive in their industries. Video is a powerful tool for engaging with audiences, communicating complex information, and building brand awareness.
Live Web Call is a powerful tool for businesses looking to leverage video in their digital strategy. Video calls from customers viewing landing pages, website content, and social media campaigns are routed to your designated teams, providing a modern way to engage face-to-face in real-time.
A video-driven digital strategy can help your business meet the new demands of your industry by providing engaging and personalised interactions that resonate with your audience.