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Live call explained

Streamline your internal communications and boost productivity.

Live Web Call The communications platform for teamwork and collaboration, built to highest security standards.

Key features

Voice

Instant internal calls and external phone calls to landlines or mobiles.

Video

Face-to-face instant video engagement for your team and customers.

Integrated chat

integrated instant messaging allows your team to send messages and share content and information.

Screenshare and file-sharing

Share visual information during video conferences with your teams and customers.

Participant management

Manage Participants in real time, notify by Email and SMS, conference in GSM and landline voice participants.

Collaboration tools form a central hub for internal communication

Built with the latest communications technology. Integrate video and multimedia collaboration into your business systems and workflows. extend capabilities of time served business critical components of your workflow. The live web call platform provides the opportunity to add video and voice conferencing to these existing systems and with minimum disruption. designed to meet specific collaboration requirements for your Team allowing you to continue benefitting from the hard-won efficiencies that come from these existing systems.

The Live web call platform brings together Video and multimedia communications, integration API’s and web hook synchronization, providing the teamwork and collaboration communications toolkit that will integrate with existing systems in your business.

Built with world leading security and privacy demands in mind, offering end to end encryption and granular control over to define employee roles and permissions. Decide which tools and features to apply to user roles. You also have complete control of where and how video and other interaction data is used and stored.

The live web call platform is design with your future in mind. So whatever collaboration features you wish to deploy. From AI process automation to Real time translation, transcriptions. your covered

Project planning

In-depth project planning provides a useful blueprint which helps to highlight key areas for improvement and provide the visibility to develop a targeted digital workspace strategy that will underpin your business objectives

Requirements audit

Our team will help you review and plan how live web call fits into your digital transformation journey, employee experience management and future requirements, we will also look at the IT infrastructure Connectivity and security that forms the foundation of your systems.

Infrastructure strategy

Digital transformation requires the IT infrastructure, security, and scalability to provide the right environment to support the future digital requirements within your organization. Live web call may be deployed in Azure or AWS as well as private cloud or on-prem infrastructure.

Built around your team

Understanding how your Employees communicate, capturing their experience, feedback and suggestions for improvements they would like to see. Will form the start of creating improved workplace communications. aligning workflows and how your teams interact to create a teamwork and collaboration environment that is built around your team.

Deployment flexibility

Live web call allows you to build and deploy Teamwork and collaboration capabilities into your applications and digital experiences. Deploy on your preferred infrastructure, protect with you organisations cyber security protocols, centralised deployment, and updates from your current infrastructure management platforms. Azure SCIM User provisioning as well as SSO and 2FA access controls.

Overview

Live web call creates the core of your collaborative environment. Some departments use messaging at the heart of team communication. While other departments require video and audio calls. With live you you can structure the communications experience to suite the individual team requirements

Features

Full comms replacement

If you are replacing your existing phone systems, why not take the combined approach? Get a business phone system (VoIP), video conferencing and messaging in one system.

Build on past deployment success

Innovate around your already successful workflows. where you have existing tools and platforms that are indispensable, and you would like to add multimedia communications capability into this Eco system.

Adaptable

Highly customizable communications platform that may adapted to suit your team's collaboration needs.

Modular

Modular feature set allow you to add and remove features according to your business requirements.

User controls

Use management and access control made easy, with SCIM user provisioning and management, SSO and 2FA.

Integration

Built with interoperability at its core enabling you to integrate with your existing tools.

Security

Putting the security of your business first. End to end encryption, real time monitoring tools, 2FA, IP and VPN access controls, Air gapped communications environments etc.

Centralise global teams

Live web call with its integration and tech stack has the ability to be the communications hub at the heart of disparate global infrastructure. Providing a highly interoperable communications hub for your organisation, bringing together your departments, people and processes within systems. Many types of stake holder form the moving parts of global supply chains. From in-house to outsourced to contractors. So, whatever your business landscape is made of, we have the centralised communications system to bring it all together giving you visibility, security, and accountability. So, you have the insights to deliver further and better than ever.

Global communications strategy

Teams have become global and remote, employee's performance and workplace engagement is dependent on collaboration technology to successfully deliver internal communication strategy. Live web call connects your team mirroring your strategies to make the individual heard and counted.

Live web call provides the fundamental collaborative tools, enabling you to build new communication strategy for your people, and plan what the future teamwork communications will look like.

Whatever your project we have you covered from collaborative voice, video, and multimedia communications capability, combined with business phone and contact Centre systems, or integrate and extend the communications capability of existing contact Centre systems.

With a range of communications tools to integrate you can add any features in the order you choose. Live web call offers extensive api for limitless integration.

Live web call can meet the needs of your users enabling you to deliver the collaborative communications experience your employees will love.