Level up your customer engagement with agile real-time voice and video communications. Connect the people you need in real time, (from anywhere or worldwide), on any device.

Integrate web rtc voice and video into your workflow and find new ways to connect customers to your team from your digital (experiences environments) whatever business communications systems you use.

Live web call multimedia communications developer platform

Level up your intranet communications employee experience.
Connect with customers face to face from any touch point in the digital journey.

Voice

High-quality voice calls, may be initiated directly from within your website or app, or provide links and phone numbers to all voice interactions work on video sessions, if participants aren't able to join via a video enable device.

Video

Bring back face to face experiences with video. Create agile customers and businesses connections worldwide through interactive live video calls. Build and deploy video interactions into your digital journeys, Live web call is built using the WebRTC real-time communications technology that is built into browsers and applications on desktops and mobile devices.

Interactive video calls
Remote tech support
Telehealth
Fintech
Virtual Real Estate Sales
E-learning

Instant chat

Chat with your team in real time

Screen share and co browsing

Share your screen and browse with your team

SMS

Send information links, 2FA codes, Live call meeting invites, and account recovers, re-arrange appointments.

Reports

Powerful reporting integration to get the insights you need across your digital platforms.

Security

Built on world-leading leading security practices up with full end-to-end encryption and access control

Verification

With the very latest single sign-on and 2-factor authentication. Simply add to existing user access controls

Granular participant access control

(api, how people join, what they access during sessions.

Website and app integration framework

The live web call platform features an extensive API library, webhooks and Developer SDK so you can deploy video powered experiences into your workflows and synchronized data and event data between all digital platforms. Live Web Call Communications API.

The live web call team will help your organization design, build and deploy cutting edge communications capability into your business systems / workflows

Deploy on any infrastructure

Cloud

Private cloud

On-prem servers

Deploy on your preferred cloud platform

Enterprise grade from the ground up

Deploy secure enterprise-grade business-critical communications applications the way you want with the live web call development platform and integrate into your communications API services. With all DMC API product deployments you will get direct access to our Communications API experts via our standard support SLA.

Enhanced Live web call developer technical support SLA’s

All Live web call Developer customers are given access to standard technical support. You may then Upgrade your support plan as required to meet the business-critical needs of your organisation. So you are covered at all times

Up to 24/7 support SLA Contracts
SLA guaranteed issue response times (max)
Fast critical issue (red) response with a guaranteed resolution plan
Designated Support Engineers
99.99% platform uptime guarantee
Dedicated technical project manager to make your project a success

Live web call API / SDK products

The live web call developer platform is designed to enable the development and integration of voice and video communications capabilities seamlessly into your websites and business applications workflows/processes.

When off the shelf business communications platforms won't fit

Many of today's well-known communication platforms such as Microsoft teams or zoom, while feature-rich. don't meet the needs of your specific business operations/processes. the Digital transformation of product and service workflows is essential for all businesses. Organisations today of all sizes have already deployed bespoke business software systems to meet their specific operational needs, these systems are often developed or commissioned in house.

Our communications API / SDK gives your organisation the opportunity to embed / fully integrated omnichannel communication capability directly into your software the way you want. Our team of experienced developers and technical engineers will help you build advanced unified communications directly into your software or app.

Target above messaging more towards developers that develop custom applications for business and integrators.

Live web call Developer Services

Communications API / SDK discovery and training workshops
System/Project Security risk assessment and Planning
Requirements gathering and Discovery workshops
System infrastructure design workshop
Code debugging and review audits
System/software interoperability planning workshops

Live call API’s

Video capability
Granular access control
Billing client side
Supplier billing
Participant anonymity
Voice capability
SMS email (meeting links, times data calendar invites. book sessions rebook. information links, form, download, pdf)
Messaging
Voice messaging
PCI Compliant DTMF Payment solutions
Self service call routing
Call recording
High volume communications systems
Android / IOS SDK’
Microsoft SSO
2FN API (SAML open auth Native 2FA)
Active directory SCIM push provisioning (centralized user management across multiple platforms)

Custom voice & video application