Live web call voice

The future of customer engagement

Live web call voice enables customers to get hold of your team easily via a voice call while browsing your websites or using your apps, or by clicking your live web call links in email footers or promotional emails.

We do this already

Yes you may have call to actions or buttons that trigger a call on your mobile. What if that same button is accessed on a PC or Tablet. Then you must go get your phone dial the number. What a pain.

With live web call voice your customers can make voice calls directly to your customer service team from the comfort of any device.

How I hear you ask?

When your customer clicks the live web call button on your website or app an instant encrypted connection is made directly to your existing phone system enabling your customers to talk to you team as if they had dialed your number.

What magic is this?

It’s not magic. We work with your web team to set the service up and connect the live web call voice to your existing phone system. That's it.

See how it works

Click the live web call button below

Would you like to provide free calls for your international customers

What if your customer is on the other side of the world and their inclusive minutes package doesn't include calls to your team wherever they are in the world. Live web call connects them effortlessly over encrypted connection direct to your customer service teams, and the call is completely free.

Your international customers will love you.

What else can live web call voice do?

Maybe you want to know which page of your website the call is coming from, or you would like to understand why a customer is calling?

With this information you can direct the call to the best correct customer service department or track the permanence of landing pages, marketing messages and online ad campaigns and much more.

See it in action. Click here (Design live web call workflow to demonstrate)

Add account code, choose from a category, click to call watch a video e.g

Still unconvinced?

What if while your customers wait for a call to be answered, they can watch a video about your products or services, or you can ask them to enter a prize draw. Or even play a video game.

What happens when we're closed?

That's easy, the Live web call system is programmed to be available when you're open. So when you're closed they will see a closed message with your opening times. With options to send you a message or request a call back.

In fact, requesting a call back is a powerful feature of live web call voice, let's explain. As we discussed, one use for requesting a call back is when you're closed. However, You can deploy call back requests in so many ways, on your landing pages, lead generation pages or promotional emails.

So the system is collecting call back requests from customers from so many places. What happens after the customer requests a call back, the callback request remains in the system and when you open it sends them to your designated teams, easy

Live web call voice is for your whole team

Marketing get new toys and more data insights Customer Service provide more digitally integrated customer service experiences Sales get to talk to prospective customers faster

What about our customers

They get to call you from the comfort of their favorite device Give more information about why they are calling making their enquiries effortless And they can watch videos while they wait or play games.

Exactly sign here (just joking)

To book a demo? You guessed it live web call us now.